TeleMed's live answering service features begin with the management of routine office calls. After forwarding your office phone to your exclusive toll-free number, TeleMed answers on the first ring, guaranteed.
TeleMed's fully customizable voice mail options allow patients to do everything from requesting prescription refills, asking billing or insurance questions, scheduling or canceling appointments, or calling for test results.
Retrieval of voice mail messages is available twenty-four hours a day using a secure password system. TeleMed's voice mail also has optional automated prompts to assist callers leaving non-urgent messages using your own custom message format.
Callers requiring immediate attention bypass voicemail instantly, going directly to a TeleMed operator.
